“We tell our staff not to use AI on reports.”
Most firms we speak to start here. But a ban only works if it's written down, communicated and checked. In practice, someone's on a free account on their phone, pasting in site notes. That's the risk RICS is asking you to manage.
“RICS is basically telling us not to use it.”
It isn't. The standard doesn't ban AI. It sets out how to use it responsibly: governance, records, oversight of what AI produces, and honesty with clients. Professional judgement stays with the surveyor.
“If we tell clients we used AI, they'll think they're not getting a professional service.”
A fair worry. But clients are already putting your reports into their own AI to check them. A firm that can explain exactly how AI was used, and where the surveyor's judgement came in, looks more professional, not less.
“We had AI training. Nobody uses it.”
Generic training doesn't stick. Ours is built on your reports, your templates and your house style, live, in front of your team.
“Surveyors are slow to change.”
We hear that from surveyors themselves. Which is why we start with one report, one draft and one session, not a transformation programme.